Companies, do you think customer service is not important?

To companies, what do you think of customer service? Is it something important, a priority, ignored, or not even necessary? To customers, what do you think of customer service? Or, what is your definition of ‘customer service’? Did you have positive/negative customer service experience? Do you usually reach out to customer service when you had an unsatisfied … More Companies, do you think customer service is not important?

act of kindness

Today is the day after the election. I am sure many of you feel the same as me – tired and emotional. Especially if you are on the east coast I bet it was very difficult to wake up in the morning. I definitely stayed up later than usual (perhaps unnecessary) yesterday. As a result, … More act of kindness

Humanity…?

Up to this point of my life, I have always believed the goodness of people. There are many times I’ve been treated wrongly by people, but at the end of the day I still believe people are good. As a first impression, I try not to look or think about the badness of a person, … More Humanity…?

Thoughts about Harry Potter and the Cursed Child – Just a Fan’s Review

It doesn’t matter if you’ve read of Harry Potter or liked Harry Potter, it is safe to say all of us millennials have heard of Harry Potter. For many of us, we can practically say we grow up with Harry Potter. Sometimes I would even refer to it as the ‘good old days’… Remember the … More Thoughts about Harry Potter and the Cursed Child – Just a Fan’s Review

Dear Charlotte, Please Pay Attention to Roads…

I am sure it’s not just me, but everyone must’ve noticed how many apartment construction sites are out there nowadays. Being a young (1 year!) resident of Charlotte, I can already sense the difference of some parts of Charlotte that are slowly being replaced by new apartment complexes or office spaces. Not a bad thing, … More Dear Charlotte, Please Pay Attention to Roads…

‘almost’ 1 month of learning, growing, and understanding

1 month? Didn’t you start your new position back in August?! Well, technically I did. But I went to Switzerland for 10 days right after my start date so mentally I feel it’s more like 1 month for me now. So much happened this month. I’ve learned to say goodbye, be more independent, challenging myself … More ‘almost’ 1 month of learning, growing, and understanding

a week of changes

As title stated, this is a week of changes for me. Some good, some bad, some big, some small. The week went by fast, and before I know it tomorrow is already Friday. Where did all the time go? That’s a question I’ve been asking myself all the time lately. If only I could pause … More a week of changes